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Frequently Asked Questions
Find quick answers to common questions about our refrigerant products, shipping, certification requirements, and ordering process.
We offer a wide range of refrigerants including R-410A, R-134A, R-22, R-404A, R-32, and R-454B. All are available in various cylinder sizes and pallet quantities to meet your specific needs. Our products meet all EPA standards and come with full manufacturer warranties.
Yes. In accordance with EPA regulations, buyers of certain refrigerants (like R-22) must provide valid Section 608 or 609 certification before purchase. We verify all certifications to ensure compliance with federal requirements.
Our minimum order typically starts at one cylinder, but we offer significant discounted pricing for quarter, half, and full pallet orders. Contact us for volume pricing on large orders.
Orders are processed within 1–2 business days from our Austin facility. Delivery times vary depending on your location but generally range from 4 to 7 business days for standard shipping, with expedited options available.
Yes, we ship to all 48 continental United States with DOT-certified carriers specialized in hazmat transportation. All shipments comply with federal and state regulations for refrigerant transport.
Absolutely. You will receive a tracking number via email once your order is dispatched, allowing you to follow your shipment in real-time. You can also track orders through our customer portal.
We offer a 30-day limited warranty covering manufacturing defects and shipping errors. Products must remain in original, unopened condition. Contact us immediately if you receive damaged or incorrect items for prompt resolution.
Yes. We specialize in bulk and wholesale refrigerant supply with competitive volume pricing. Contact us directly at +1 (737) 283-2824 or request a custom quote for large-volume purchases and commercial accounts.
We accept major credit cards (Visa, MasterCard, American Express), ACH bank transfers for qualified accounts, and offer Net 30 payment terms for approved commercial customers. All transactions are PCI-compliant and secure.
Store refrigerants in a cool, dry, well-ventilated area away from heat sources and direct sunlight. Keep cylinders upright, secure, and at temperatures below 125°F. Follow all EPA and OSHA guidelines for proper handling and storage.
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